What is deaf awareness training?
Deaf awareness training will usually include some statistics to give a picture of the numbers of Deaf British Sign Language (BSL) users, Deafened, Hard of Hearing and Deafblind people there are in Scotland. You will be given an introduction to terminology – and also which terms to avoid. You will be given tips on how to communicate with deaf people and the various methods of communication available including how to work with Language Support Professionals.1 Information on the vast range of technology available will also be included in this training.
Who is deaf awareness training for?
Deaf awareness training should be considered for all public-facing staff. This should include background information about Deaf BSL users, deafened people, deafblind people and hard of hearing people.
Why should I think about deaf awareness training?
Deaf Awareness training will encourage you to think about your customers or service users who may be deaf and how you can make sure they have equal access. The trainer will point out some of the barriers deaf people face daily.
What about legislation?
The training will include information about legislation such as the Equality Act 2010 and the Human Rights Act and what they mean for your workplace.
Will there be practical exercises?
You may get the chance to try some lipreading exercises which will show you just how difficult it actually is. There may also be a brief introduction to BSL and a chance to practice some fingerspelling.
Where can I find a deaf awareness course?
To find a deaf awareness trainer in your area, please contact SCoD, the local colleges, or contact Signature for details of their courses http://www.signature.org.uk/deaf-awareness
Are there any online courses?
Yes, there are a number of online courses available. SCoD is promoting one on our website – http://www.scod.org.uk/scod-training/awarenessbites/. For more informaiton, contact us on firstname.lastname@example.org or by telephone on 0141 248 2474.
1 See our Information Sheet on Communication Support